SDJ DELIVERIES LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.sdjdelive.shop (the "Site") or otherwise interact with our services, including computer systems design, integrated systems engineering, cloud solutions, cybersecurity, data analytics, and managed IT services.
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site or provide us with your personal information. We encourage you to review this Privacy Policy periodically, as it may be updated from time to time to reflect changes in our practices, technologies, or legal obligations.
This policy applies to information collected through the Site, through email and telephone communications, through our contact forms, and through the delivery of our professional services. It does not apply to information collected by third-party websites or services that may link to or from the Site, which are governed by their own privacy policies.
We collect information you provide directly to us, information collected automatically when you use the Site, and information we receive from third-party sources where permitted by law.
Information you provide directly. When you submit a contact form, request a consultation, inquire about our services, or communicate with us by email or telephone, we may collect personal details such as your full name, email address, phone number, company name, job title, and the contents of your message. If you engage us for professional services, we may also collect billing information, project requirements, and technical details necessary to deliver the contracted services.
Information collected automatically. When you visit the Site, our servers and analytics tools may automatically record certain information, including your IP address, browser type and version, operating system, device type, referring URLs, pages viewed, time and date of visits, and other usage statistics. This information is used in aggregate form to understand how visitors interact with the Site and to improve its performance and usability.
Information from third parties. We may receive information about you from business partners, public databases, or service providers where you have consented to such sharing or where the information is lawfully available. We combine such information only as necessary to provide our services and in accordance with applicable law.
We use the information we collect for legitimate business purposes, including the following: to respond to your inquiries and fulfill your requests; to provide, maintain, and improve our services; to send you administrative information, such as updates to our policies or service notices; to personalize your experience on the Site; and to communicate with you about our services, offers, and industry insights that may be of interest to you, where you have consented to receive such communications.
We also use information to monitor and analyze trends, usage, and activities in connection with the Site, to detect, prevent, and address technical issues, security threats, and fraudulent activity, and to comply with our legal, regulatory, and contractual obligations. Where we process personal information for our legitimate interests, we balance those interests against your rights and freedoms and ensure that our processing is fair, transparent, and proportionate.
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy without first notifying you and, where required, obtaining your consent. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection laws. Our legal bases for processing your personal information include the following: the performance of a contract with you or steps taken at your request prior to entering into a contract; our legitimate interests in operating and improving our business, provided such interests are not overridden by your rights; compliance with a legal obligation to which we are subject; and your consent, where we have requested and obtained it for specific processing activities.
Where we rely on consent as a legal basis, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. Where we rely on legitimate interests, you have the right to object to such processing on grounds relating to your particular situation. You may exercise any of these rights by contacting us using the details provided in Section 14 of this Privacy Policy.
We do not disclose your personal information to third parties except in the limited circumstances described below. We may share your information with trusted service providers who perform services on our behalf, such as web hosting, email delivery, analytics, payment processing, and customer relationship management. These providers are contractually obligated to use your information only to perform the services we request and to protect it with appropriate security measures.
We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of our company, our clients, our employees, or the public. We may also disclose information in connection with a corporate transaction, such as a merger, acquisition, reorganization, or sale of assets, provided that the receiving entity agrees to be bound by the terms of this Privacy Policy or a substantially equivalent policy.
We may share aggregated or de-identified information that cannot reasonably be used to identify you for analytics, research, or marketing purposes. Such information is not subject to the restrictions set forth in this Privacy Policy.
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our services, to comply with our legal and accounting obligations, to resolve disputes, and to enforce our agreements. The specific retention period depends on the nature of the information and the purpose for which it was collected.
When we no longer have a legitimate need to retain your personal information, we will delete or anonymize it in a secure manner, or, where deletion is not feasible or permitted, we will restrict access to it and take reasonable steps to ensure it is not further processed. In some cases, we may retain certain records for longer periods where required by law, such as tax, audit, or regulatory requirements.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using industry-standard protocols, secure storage of data at rest, access controls and authentication requirements for our personnel, regular security assessments, and employee training on data protection practices.
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact details provided in Section 14 of this Privacy Policy.
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include: the right to access the personal information we hold about you; the right to request correction of inaccurate or incomplete information; the right to request deletion of your information under certain circumstances; the right to restrict or object to certain processing activities; the right to data portability, allowing you to receive your information in a structured, commonly used format; and the right to withdraw consent where processing is based on consent.
If you are a resident of the EEA, the United Kingdom, or Switzerland, you also have the right to lodge a complaint with your local supervisory authority if you believe our processing of your personal information violates applicable data protection law. If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information - we do not sell personal information.
To exercise any of these rights, please contact us using the details provided in Section 14 of this Privacy Policy. We will respond to verified requests within the timeframes required by applicable law, typically within 30 days. We may need to verify your identity before processing your request, and we will not discriminate against you for exercising any of your privacy rights.
The Site may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how the Site is used. Cookies are small text files stored on your device when you visit a website. They help us recognize returning visitors, analyze site traffic, and improve our content and functionality.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted. The types of cookies we may use include strictly necessary cookies required for the Site to function, performance cookies that help us understand usage patterns, and functionality cookies that remember your preferences.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being placed. Please note that disabling cookies may affect the functionality and performance of the Site, and some features may not work as intended. We do not currently respond to "Do Not Track" signals, but we provide you with the choices described in this section.
Your personal information may be processed and stored on servers located in the United States and in other countries where we or our service providers maintain facilities. If you are located outside these countries, your information may be transferred to jurisdictions that may not offer the same level of data protection as your home country.
Where we transfer personal information across international borders, we take appropriate safeguards to ensure that such transfers comply with applicable law and that your information remains protected. These safeguards may include standard contractual clauses approved by the European Commission, adequacy decisions, or other lawful transfer mechanisms, as applicable. By providing us with your information, you acknowledge that such transfers may occur in accordance with this Privacy Policy.
The Site may contain links to third-party websites, plugins, or services that are not operated by us. Once you leave the Site, this Privacy Policy no longer applies, and we are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit and to exercise caution when providing personal information online.
The inclusion of any link does not imply endorsement by us of the linked site, its content, or its operators. We do not control and are not responsible for the data collection, use, or disclosure practices of any third party, even if you access their services through links on the Site.
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us using the details provided in Section 14, and we will take reasonable steps to delete such information from our records.
If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information promptly. We encourage parents and guardians to monitor their children’s online activity and to help enforce our privacy policy by instructing their children never to provide personal information through the Site.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, notify you by prominent notice on the Site or by other means of communication.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of the Site after the posting of any changes constitutes your acceptance of the revised Privacy Policy. If we make changes that require your consent under applicable law, we will obtain your consent before implementing those changes with respect to your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, or if you wish to exercise any of your privacy rights, please contact us using the following details:
SDJ DELIVERIES LLC
4615 W Streetsboro Rd Ste 203
Richfield, 44286
United States
Email: support@sdjdelive.shop
Phone: +1 442 667 1457
We will acknowledge receipt of your request within 5 business days and respond substantively within 30 days, unless a longer period is required or permitted by applicable law.